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In this issue, I will show a simple trick that will help you return a card from an ATM. In my memory, this is already the fifth situation when an ATM “eats” a card and does not give it back. This usually happens in the winter when the ATM is outside.
And yet, in our town there is a certain ATM that everyone bypasses, it can deduct money from your card, but not give out cash, or vice versa, it will accept money, but there will be no credits to the account.
There was even a situation when I drove up to this facility, withdraw money, start moving away from the ATM and see a woman with a child run up to me and ask:
- "When you came up, there was no money sticking out of the ATM"? “No, what happened?” I ask.
— “Withdrawed money, as usual, entered a pin code and indicated the amount, SMS about debiting came to the phone, the ATM returned the card, but did not issue the money”
Since then, I have not withdrawn money from this ATM.
But today, as usual, I went to the bank to withdraw some cash, because in our town, it is not always possible to pay for purchases or services with a bank card, only cash, only "hardcore".
As you know, ATMs at Sberbank are located indoors and work around the clock, which is very convenient, on the one hand.
I insert the map, and then, what I wanted to tell you about begins. The ATM starts to “hang”, processes each request for a long time and, as a result, freezes.
Buttons do not respond to requests, how to be in such a situation?
Contact support and hear a banal answer: - "Come to the office on weekdays and write a statement."
So-so, of course, a way out, there is a simple way that works 100%, tested not only by me.
Three easy steps:
1 - Press the "Cancel" button and hold your finger, do not release the button.
2 - Hold from 10 seconds to 5 minutes until this inscription appears: "End service."
3 - Do not release the "Cancel" button, with the other hand press "Yes".
That's all, the card will return to you, we hope that you will not find yourself in such a situation, and if you find yourself, be sure to remember this method.